For the 5th year in a row, we have won best agent in Ruislip and now the Gold Award for West London.
Gibson Honey have just won the British Property Award for Ruislip, for the 5th successive year! Also, on 09.01.2026 we won the gold award for the whole of West London! One of the reasons people choose us is that our results have been recognised with these awards and our service has been independently recognised as best in class.
On November 21st 2025 it was announced that Gibson Honey won the British Property Gold Award for Ruislip, for an unprecedented FIFTH successive year. Our team performed outstandingly throughout the extensive judging period, which focuses on customer service levels.
We are absolutely delighted with our staff and their achievement in having won this award for an unprecedented FIFTH year running, which means that we have now been shortlisted for a number of national awards which will be announced later in the year (09.01.26 - We have just won the gold award for West London).
Also, a massive thank you goes to you, our clients! From our humble beginnings to where we are now, we are eternally grateful to all of our past, present and future clients for putting their trust in our wonderful team throughout the years.
The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition. Agents who go that extra mile and provide outstanding levels of customer service are rewarded with this accolade, which acts as a beacon to highlight these attributes to their local marketplace.
THE BRITISH PROPERTY AWARDS are one of the most inclusive estate agency awards providers as they do not charge to enter. This has enabled their award to be structured in a manner that ensures maximum participation, on average judging over 90% of agents that meet their minimum criteria on a local level.
The team personally mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria is both comprehensive and detailed exploring different mediums, scenarios and time periods to ensure that agents have been rigorously and fairly judged.
Robert McLean from The British Property Awards said “Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our awards have also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition”.
09.01.26 - UPDATE 🌟 Gibson Honey are now officially the 2025 Regional Gold Winner Estate Agent for West London!
We’re incredibly proud to share some exciting news that marks a major milestone for our team and our community here in Ruislip (HA4).
Following our fifth consecutive Gold Award win for Ruislip at the British Property Awards at the end of last year, we have now been named the 2025 Regional Gold Winner Estate Agent for West London. This is extremely special to us as this win coincides with our 20th Anniversary.
This regional award is a huge honour. It recognises the very best estate agents across the whole of West London — not just individual towns — and celebrates those who consistently deliver exceptional service, outstanding results, and a genuine commitment to their clients. To be selected as the top-performing agent across such a competitive region is something we’re truly thrilled about.
What This Award Means
The British Property Awards are known for their rigorous judging process. Their mystery shoppers assess agents on everything from responsiveness and professionalism to market knowledge and customer care. Winning locally for five years running already demonstrated our consistency. Winning regionally shows that our standards don’t just stand out in Ruislip — they stand out across West London.
For us, this award is more than a trophy. It’s a reflection of:
The trust our clients place in us
The dedication and expertise of our team
Our commitment to raising the bar year after year
The pride we take in representing the Ruislip community
A Huge Thank You
We couldn’t have achieved this without the support of our clients — whether you’ve bought, sold, rented, or simply asked us for advice. Every interaction helps shape who we are as a business, and we’re grateful for every opportunity to help people move forward with confidence.
What’s Next?
Awards like this motivate us to keep improving, keep innovating, and keep delivering the level of service that our clients deserve. Whether you’re thinking of selling, letting, curious about the value of your home, or just want to chat about the local market, we’re here and always happy to help.
Thank you again for being part of our journey. Here’s to another year of exceptional service in Ruislip and beyond.
If you would like to see what our award winning service can do for you, please contact us:-
01895 677766 - Ruislip Sales
01895 699077 - Ruislip Manor Sales
01895 625999 - Lettings
info@gibsonhoney.co.uk